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Customer Testimonials

These guys did a great job. They took great care in being sure that our new home would not be damaged by the move. They were friendly and very courteous. We would certainly use your company again if all the movers were as good as these three. Thank you!"

Everyone on the team were great. They worked well together with efficiency. They made my move easy and fun!"

The best crew yet - Tme ran his crew efficiently and with humor - important for my husband. Would use the specific guys again & would recommend them to others. They deserve a gold star."

The driver and helpers were very professional and timely. The move went smoothly. It is by far the best move I've had in my Navy career."

We could not have asked for a better crew of movers. They worked hard despite the heat & humidity, were professional at all times, helpful in extra measures when asked, like sorting which pieces went where. Thanks so much for a wonderful moving experience." -- Pat

With 18 years of military moves this company/team was the best - polite and courteous at all times, extremely professional. Randi and Lenni make a great team. They work extremely hard, paying attention to each detail - walls, corners, floors, etc. If this was my company...they would get a raise/bonus." -- Kendra P.

I would like to commend Tim Harer and his team for the excellent job they did on June 25 and 26 moving our household goods from Old Lyme, CT to our new residence in Maine. He and his two assistants were professional, courteous, and efficient throughout the entire process. Moving our goods into our small, upstairs apartment in Maine was especially challenging, primarily due to the narrow, winding staircases the team had to contend with. Mr. Harer and his crew maintained positive attitudes at all times and did everything possible to accommodate our wishes. Our movers' skill, upbeat attitude, and prfoessionalism helped to make our transistion to Maine a successful experience. Please convey our thanks to each of them." -- Steve S.

I want to express my appreciation for the fine work and professionalism shown by your moving crew of Barry, Justin, and Lucas at our house on June 10 and 11. I couldn't be present for the packout and it was my wife's first move with a moving company, but she was thrilled by how careful, neat, and organized your team was. It gave us much more confidence that our goods will arrive overseas safe and sound. Please pass my appreciation to Barry, Justin, and Lucas." -- Chris, P.

I would like to commend the two gentlemen who deilvered my shipment this morning, Lloyd Mitchell and Glen Hardwick. They arrived on schedule, were efficient and rapid in unloading. They were professional and friendly. Mr. Mitchell was meticulous in his paperwork. I was more than satisfied with their service. In fact their service was so exceptional I felt I should comment on it. Thanks for all your help. I would certainly recommend your company as it was recommended to me." -- Elena A.

I was soo impressed by Tim & Lamar. They are excellent men! Both their personality and excellent service made this whole experience pleasant. They are kind and thoughtful as well as careful with all the furniture. Their experience is obvious! They work together wonderfully as a team and communicate well with each other. It was a pleasure to have them help me for days. I hope I will get their team again when I move next fall." -- Laurel W.

This is our 4th or 5th move w/Sterling. I would not use anyone else and recommend them to everyone. Today's crew was courteous, efficient, knowledgeable, fast." -- Rose L.

I recently had occasion to transfer furniture from my home in Cumberland, RI to the apartment of my son in Orlando, FL. When I first made inquiries of your Rhode Island agent, Sterling Moving Service, their representative, Patrick Morgan, made a very clear and concise presentation of the services and charges involved in the move. When we decided to choose Sterling/North American as the mover, Sterling's coordinator, Moureen, helped us every step of the way. She was always available to answer our questions and concerns. We instituted a moving plan for June; however, without missing a beat, Maureen quickly substituted another moving program when we had the opportunity to make the move in May. Her flexibility and adaptability were impressive. When the move was actually implemented, your mvoers were courteous and efficient. I have never seen the representatives of a moving company take such care with the customer's furniture. Our impression in Rhode Island was duplicated in Florida by our daughter-in-law on the receiving end. She also reported that your employees wre pleasant and efficient and careful and attentive to her requests. We expect to make a move ourselves at a future time, and would certainly employ Sterling/North American to implement that objective." -- Denise F.

We have moved a great deal in our 42 years of marriage and encountered some that were good and some that were absoulutely disastrous. We both agree that this move was the best we ever encountered. As you may know, our first planned move to Phoenix, Arizona was cancelled at the last minute due to problems with the closing of the sale of our condo. Maureen Francisco was very sympathetic and helpful in arranging the cancellation. She then arranged for our move to Sterling, Virginia with only about a weeks notic. We even got the dates we wanted. The van driveer, Lloyd Mitchell, was a true professional. He was able to back his van into a very tight space with absolute precision. He wrapped all of the furniture to protect it before it left our home, including our very expensive brass bed. His help were courteous and helpful too, especially James Beasley. James traveled with Lloyd to our destination. Our belongings arrived on the date promised and Lloyd and James again helped us get organized. They placed everything where we asked and made every attempt to help in any way they could. We are not sure if we will have an occasion to use Sterling Van Lines again but if so we will not hesitate. If we do use Sterling again we will defintely request Lloyd to handle our move." -- Harold & Diana F.

My family recently moved to Rhode Island from Florida and had our furniture shipped by North American Van Lines,arriving last Tuesday. The driver came from Florida but the three crewmen are local from your facility. Their names were Ishmael, John and Jimmy. I would like you to know they were excellent. We have had bad experiences with movers in the past but these guys were very professional, courteous and treated our things as they were their own. Despite having to unload an entire truck full of furniture, some of which was extremely bulky and/or heavy, they did not break a thing and did not leave so much as a scuff mark on the walls. As I said, they were excellent and I highly commend your organization for hiring and training such wonderful employees." -- Michael H.

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* Residential move under 2,000 pounds within 10 miles. Costs increase with size and distance

Sterling Moving & Storage

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  • BBB"We could not have asked for a better crew of movers. They worked hard despite the heat & humidity, were professional at all times, helpful in extra measures when asked, like sorting which pieces went where. Thanks so much for a wonderful moving experience."

    --Pat

  • BBB"This is our 4th or 5th move w/Sterling. I would not use anyone else and recommend them to everyone. Today's crew was courteous, efficient, knowledgeable, fast."

    -- Rose L.

  • BBB"The driver and helpers were very professional and timely. The move went smoothly. It is by far the best move I've had in my Navy career."

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